Privacy Policy

Symbroj Solar Pvt. Ltd. Company is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information:

• Name, email address, phone number, postal address
• Company name, job title, and other business-related details
• Identity verification details

1.2 Technical & Usage Information:

• IP address, browser type, and device information
• Cookies and tracking data to enhance user experience
• Website usage details, including pages visited and time spent

1.3 Transaction & Payment Information:

• Billing details and transaction history
• Financial information required for invoicing (if applicable)

1.4 Customer Support & Communication Data:

• Messages, emails, or inquiries sent to our support team
• Feedback and survey responses

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide, maintain, and improve our services
• To respond to inquiries, support requests, and customer service needs
• To process transactions and send invoices
• To personalize user experience and enhance website functionality
• To send promotional, marketing, and service-related communications
• To comply with legal obligations and protect against fraud

3. How We Share Your Information

We do not sell, trade, or rent users' personal information. However, we may share your information with:

• Service Providers: Third-party vendors who help in website hosting, payment processing, and customer support
• Regulatory Authorities: When required to comply with laws, regulations, or legal proceedings
• Business Partners: If necessary for joint service delivery or strategic partnerships
• Affiliates & Subsidiaries: Within our corporate group for operational purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee complete security, so we encourage users to take personal precautions as well.

5. Your Rights & Choices

Depending on your location, you may have the following rights regarding your data:

• Access & Correction: Request access to or correction of your personal data
• Deletion: Request deletion of your data (subject to legal limitations)
• Opt-out: Unsubscribe from marketing emails and promotional content
• Data Portability: Request a copy of your data in a portable formatTo exercise your rights, please contact us using the details provided below.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and enhance user experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our services after modifications indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, you may contact us at:

Symbroj Solar Pvt. Ltd.
32-E, First Floor, Patparganj, Mayur Vihar Phase 1, Delhi 110091, India
sales@symbrojsolar.com
+91-888 294 70 52

This Privacy Policy is in compliance with applicable data protection laws and regulations. By using our services, you consent to the collection and use of information as outlined in this policy.